Buy Better, Not Harder

Are you getting value or a bargain. Or neither?

There has been a bottle kill in the Scotty’s Drams household. But not the kind of bottle kill you would expect when reading a blog mostly concerned with whisky. This one is probably more important than any spirit as you can take it any time, any place and is vital for a decent fish finger sandwich. Of course, I’m speaking of Tomato ketchup.

Mrs Drams has repeatedly said that she doesn’t like the Heinz Ketchup as it’s tasteless, but she’s used to the more piquant Polish variety from the Eastern European shelves of the supermarket. A discussion ensued in which she said that Heinz was expensive, tasteless and that I should just buy the Tescos own brand sauce which is every bit as good. Being the good husband that I am, I acquiesced to her instructions in ordering a massive bottle of the Tesco brand in our next delivery. Shouldn’t be a problem, I mean how different can they be?



You see that’s where I made my first error. You should never listen to your wife on important decisions such as baked beans and tomato ketchup choices. The Tesco ketchup was ok, but it wasn’t Heinz. It was thinner, it was more vinegary and there wasn’t much more tomato taste if I were to be honest. I’ve counted down the days until the sauce bottle runs out as I’m too tight to bin it and purchase Heinz. Children are starving in Africa therefore I am not going to be responsible for wasting food. That’s the principle that I held onto with my supermarket Glen Keith and tried to with my Jura Journey. Both were very unloved but the GK showed signs of promise after 4 years of oxidation. Unfortunately the Jura became pleasant smelling but ineffective and expensive drain cleaner.

While the Tesco ketchup didn’t really float my boat, it is considerably cheaper than the brand with 57 varieties, but was cheaper better? In this case it wasn’t for me but Mrs Drams probably thought so. Similar happens with other shopping when looking for value and deciding whether to go for supermarket copies or the premium brands. So how do we start deciding what is a good value when we think about whisky? It perhaps could be similar to picking your groceries as there are so many subjectives, which doesn’t make it easy at all. Price is often the foremost and easiest thing thing we as whisky enthusiasts use to help us decide on a purchase. Some of us will have a budget and will need to stick with it, so bargains cannot be ignored. Pricing is a tricky thing to get right, as there is a problematic human trait that often assumes that the quality of something is directly connected to the price. Would Macallan be seen as a premium brand if you could buy a bottle of 18 year old for under £100? After all you can buy a few 18 year old whiskies (Glen Moray, Speyburn, Ledaig, AnCnoc and occasionally even Glenmorangie if on offer) for this or less at the time of writing. Some are a bit pricier, for example Glendronach 18 which can be bought online for £180. Is it much less of an enjoyable prospect than the similarly aged Macallan? The Double Cask 18 retails at around £300 and the Sherry Cask 18 is currently retailing around the £360 mark. I just don’t think our taste buds can actually taste the difference in price? What actual difference in experience are we getting?

I’m going to argue that the difference in value can be down to your perception of the brand. Is picking up a Macallan 18 at auction some 25% below retail cost a bargain, or is it good value? The crux of my thinking is that value is very much different to a bargain, for if you can buy that expensive whisky cheaper, then that would be a bargain, but it’s pointless in achieving such savings if you don’t like the whisky – the value is not there for you. And here is the difference. Value to me is getting something that gives you the satisfaction or performance of something you’d pay a lot more for normally – such as a whisky that cost £35 but tastes every bit as good as a £200 whisky you’ve recently tried. In reality that could be argued you got a bargain as well as good value.

Human nature towards value and bargains can be fickle and this can be shown in a disastrous period in the history of US retailer J.C Penney. The firm wasn’t performing as expected, so they called in Ron Johnson to pick things up and turn the business around. He had an impressive portfolio, having managed Target and being responsible for the design and running of Apple Stores. He had invited to be on the board of JC Penney and became CEO in 2011. One of the first things Ron Johnson did was spark a rebrand, trying to attract a younger crowd, something that he was used to at Apple, which a core of people see as attractive, modern and trendy – something that they wanted to and could easily identify with.


People like to identify with brands that reflect their image and status (or at least how they perceive themselves). But more about these bottles later.

Johnson went a few steps further, such as discontinuing JC Penney’s store brands, replacing them with boutiques with branded merchandise, and ending the constant discounting and reliance of coupons, replacing it with fair and square pricing. Gone were the likes of 3 for 2 offers on clothing, replaced by better quality individual items for slightly higher prices than the bargain prices, but the more expensive items would last as long as the three bargain items combined as an example. What Johnson did was alienate his most loyal customers – lower middle class women, basically mothers, who wanted to snag a deal on homewares and clothing. Nor did he manage to snare the new customers the business needed, with the younger generation still seeing JC Penny’s as the uncool place your granny goes for cheapness. The man who was brought in to build up a business created one of the biggest American retail disasters.

What has this got to do with whisky? You see people resonate with experiences that reflect how they see themselves; it’s known as the self-reference effect. And it means if you don’t think a shop or experience offers an image that is reflective of how you identify yourself as, then you are more likely to avoid it. Human behaviour being what it is shows that people want to radiate success; to associate with being the best, eating the best foods, drinking the best beverages and supporting the most successful sports team (And in Scotland, that is Kingussie Camanachd shinty squad before anybody comes out with 55 titles or whatever it is). People want to feel good and when they make a a purchase of something that is perceived to be good, there is a rush of chemicals in the brain giving them a warm and fuzzy feeling for a while. So it is little wonder we’ve seen Bowmore tie up with Aston Martin and Macallan tie up with whoever wanted to prostitute themselves that week.


Bargains can be had. Value questionable.

And these sorts of things are in my opinion the very acts that are driving the relentless march towards premiumisation. Essentially building a brand and marking a price point which may or may not reflect the production costs, such as Talisker 18 and it’s rise to stratospheric pricing levels. But it’s not fair to level the gunsights solely at Diageo, regardless of how you feel about them. Take a look at Brown Foreman and how much Glendronach has rocketed in price for its core range. Not so long ago, I could pick the 18 year old off the shelf for under £80. That was a bargain and great value when you consider the blending practices in place by Billy Walker that saw you getting a much older average age than the age statement would suggest. That’s superlative value. Similarly, the 21 is now in the region of £240 from a former price of around £120. I’m glad I bought mine back in the day. Mind you, it’s getting harder to source – a contact in the whisky retail industry suggested it’s mostly getting sent to the US, as that’s the market they want to target. And my insider also suggested that the removal of the NCF statement is because it is most likely getting aggressively filtered to prevent Scotch mist when ice is added. Doesn’t matter to me; at that price, I’m out.


Noticing that I had handfilled on a special day got me a little more value on one Glendronach. But only just.

Without continuing to beat producers with a stick over pricing, there are some bottles that can justify a higher price. Is it value? No. Is it a bargain? No. Is it worth it? Subjective. I’m thinking of the likes of Convalmore. Last seen in Diageo’s special releases in 2017 at £1200 RRP, many decried that for a 32 year old whisky. You’ll probably never see it again as a special release as it has now been elevated to the Primo and Ultima range of super premium branding with an even larger price tag. Let us cool our jets before we erupt in self-righteous anger over another whisky taken out of the hands of the common drinker – the distillery closed in 1985, and was used as blending whisky. There was very little Convalmore available otherwise. Now by 2023, nearly 40 years later, there can’t be a lot left. As it’s genuinely a rarity, this will be what drives prices. And for good measure, the 36 year old 1977 Special release in 2013 was £600, so regular drinkers haven’t been imbibing Convalmore for some time, unless they had an independently bottled spirit; even then, try finding one – Convalmore has been blend fodder for years. Pity, as it’s actually a decent dram.


Where brands can cost more – with a twist in the tale!

People get hung up on name and image, and that often clouds judgement as to what is good value. Let me wind this piece down with a couple of examples, including some useful advice. Firstly, we’ll look at the world of bottled water. For when I fancy a drop of water in my whisky, I take bottled. Mainly because it’s not full of chlorine, hasn’t already been through somebody a la London water and it’s easier to store it at room temperature without risking health issues. When thinking of a good brand of water in Scotland, many will fail to see past Highland Spring. And why not? it’s a good spring water, and I’ve never felt any ill effects by consuming it. But go to Tesco in Scotland especially and look at their own brand Perthshire water, especially the label that shows where the source and bottling was. Then compare it to the Highland Spring bottle label. Let me be the one to tell you that there is only one water producer in the village. Armed with that knowledge, would you then prefer to buy the Tesco own brand water, or do you stick with the image affirming Highland Spring? Let’s not forget it’s the same water in a different bottle, and 43% cheaper. It’s clear to see where the value lies in this case, without a doubt.


Bottled in Blackford, Perthshire.
Major hint:- there’s only one spring water company in Blackford, Perthshire. Is it worth an extra 43% for the branding and different packaging?

Moving to whisky and developing the analogy of the spring water, let’s compare two bottles from the same distillery. While the Signatory Macallan is a year younger, it’s birth was facilitated by the same barley, mash tun, washbacks and stills as the 18 year old. It’s even in a 1st Fill sherry butt, similar to the 18 year old. But this is a single cask, not chill filtered like much of the low strength Macallan are, and I’m assuming cask strength. The 18 year old is a batch produced whisky which may have older stock in it, yet is only 43% abv. However there is a minimum £220 difference in price. For very similar DNA whisky, you are getting charged a premium for the name. Is it value? I’d suggest not. At least this has an age statement unlike some of the NAS guff they put out with people thinking it’s worth a fortune.


Similar age, albeit a year between them. One is cask strength

For true value, we need to look beyond the labels. Find your own inner Aberdonian (grumpiness and butteries optional), and not part with your money for fancy packaging and marketing if all you plan to do is drink it. The independently bottled Macallan is by far the better option, as it’s not been chill filtered, it’s a superior alcoholic strength, and when you drink it, although Macallan isn’t on the label, YOU KNOW that you are drinking a whisky that many other feels* think it’s appropriate to spend well over the odds for. I pity all the markets in the Americas and in particular Asia who think whisky like this is premium and get fleeced as they don’t get the same access to often superior independent bottlings.

Many own brand products in supermarkets are made in the same factories as the premium labels – the Highland Spring water being an excellent example. As prices rise and more brands look towards premiumisation, it’s important to look at what that brand offers you before making a purchase. All we really need is delicious whisky at fair prices. I can’t afford to buy an Aston Martin, and I don’t give a toss about the artwork of Peter Blake. It’s just fluff created by brand marketeers to strike a chord and separate you from your hard earned cash. I never wanted to be like Beckham when I bought a bottle of Haig Clubman, I don’t want to knock somebody’s lights out when I buy a George Foreman grill. All I want at the end of the day is good value whisky.

It’s not too hard to ask for is it?

Yours In Spirits

Scotty

*feel(s) – it’s a Doric word. If you are reading this then you’re on the internet. Look it up if you are interested. All you need to do is change the vowels.

Index of tastings here

Index of articles here


Scotty’s Drams encourages responsible drinking. To find out the facts about drink, and where to find help if you need it visit Drinkaware.co.uk by clicking on the link.

Photo Credits

All Photos – Authors Own

Insane In The Membrane?

How Black Friday Causes Specialist Suffering.

I have to apologise from the very start of this article. Of course that is not like me at all, no Sir-ee! Mainly because the title of this article is from the a song on the Cypress Hill Album ‘Black Sunday’. Ok, wrong day I suppose for what I had in mind for this article. And while it is NOT like me, I actually own this album and listen to it on a rare occasion and enjoy it. You can’t listen to shoegaze all the time (apparently). What is at least accurate to some degree in my opinion is the topic today does have a slight whiff of insanity about it, although probably of a type we may not be aware of and suffer from in varying degrees. It’s about how we allow ourselves to become blind to the obvious.


The pin is out of the grenade. Time to get heads down. Incoming!

Once again my conscience has been pricked to write an article in defence of a body of people that have been undera silent attack for quite some time and since March 2020 this has been intensified. Unfortunately it is whisky drinkers that seem to be the people who allow it to happen, albeit not doing the attacking themselves. Given how friendly the whisky community is, I’m surprised that there seems to be little promotion and concern to people that are vital to our hobby, passion, or more to the point – obsession.

Independent whisky shops have had a tough time of it for some time now. This is something I raised on my blog Facebook page back in March of this year, going as far to break my anonymity and release a couple of videos. Use the Facebook links below to navigate to the page if you want to see the videos. In most cases these smaller retailers cannot compete with online retailers such as Amazon and don’t have the collective buying power of chains like The Whisky Shop, Oddbins or Majestic to name one or two. And you can forget any hope of being able to complete with any of the supermarkets.

What triggered this was the amount of people who seemed to be upset that there seemed to be not very many Black Friday deals on Amazon this year. I’m not having a go – in full disclosure I’ve bought booze from Amazon when I’ve seen a bargain, but usually it is when I cannot get a bottle anywhere else at that time. An Old Pultney 17 was my first bottle that I did this with just after it was discontinued and latterly when Glengoyne 18 was slashed to £70, though that was just before the change of packaging and it was bought for stash. Maybe for later of course…


Some independent retailers like a laugh on Amazon. Only £80 – £120 including fees at auction.

In a quick moment of research, certainly here in the UK are a myriad of places that do online only retailing. Drink Supermarket, Master Of Malt, Drinks Direct, 31 Dover, and Spirit Store are just a handful and I’d be sure that this would be replicated overseas where specialist whisky retailers may be thin on the ground. Even Whisky Exchange which does have a couple of shops probably makes the vast majority of its profits from online trading.

Look. I’m not trying to make anybody feel bad about seeking a bargain. It’s been a tough year for everybody with many people locked down for long periods of time; people losing their freedom, contact with family and friends, their jobs; people possibly losing a lot more. And I can hardly hold the moral high ground as I have made the occasional purchases from some of these retailers, especially Master Of Malt as the Drinks By The Dram give me a chance to taste older or more expensive whiskies without having to cough up for a full bottle. However let’s look at this from a slightly different perspective.

While online shopping may be very convenient and cheap (as an Aberdonian I can assure you this is very close to my heart!), let’s look at some very plain to see facts that often get ignored and I see no evidence to the contrary that we seem to be suffering selective blindness to these issues. Amazon does not need your money. Tesco, Asda, Waitrose and Sainsbury’s do not need your booze money. Let’s face it, despite the fun of #WhiskySanta, a company giving away £250,000 of drink does not need your booze money. However the hypocrite in me is very happy to promote the company by making my #WhiskySanta wishes. If they are generous enough to ‘pay’ quarter of a million quid for over a month of free social media advertising I’m taking my chance. You can bet your bottom dollar that an independent retailer of Whisk(e)y would probably wet themselves if they thought they could make £250,000 of profit, let alone be able to afford to give it away. And they certainly do need your custom.


A Facebook post by a local retailer. If you live close to Inverurie, Aberdeenshire I’m told it’s a great place for the ‘over the shoulder Boulder holders’. It’s not just whisky retailers that struggle against Amazon.

Speaking of local experience here in the Highlands, I can think of at least 4 local-ish (50 miles away still counts as local!) independent whisky retailers that have suffered the double whammy COVID has delivered. Not only were they forced to close their businesses when COVID first took hold, the businesses concerned were also in tourist areas, so once they’ve been allowed to open, there’s a lack of the normal crowds to sell to. I’m thinking of shops in Aberlour, Dufftown, Tomintoul, Pitlochry, Tyndrum, Inverary and Skye to name a few. The cancellation of the Spirit Of Speyside festival this year hit our region hard and without the same footfall, the whisky retailers in the area have had to rely on online sales to generate income. It doesn’t mean independent whisky retailers in large towns and cities aren’t suffering too – at least they have more chance of local footfall than one in the middle of the Cairngorms.


A brilliant Discovery from an independent shop and bottler in the tourist area of Highland Perthshire.

The majority of independent retailers have not got the same profit margins to reduce stock prices and remain viable. Some are forced to deal with wholesalers as they cannot buy directly with the distilleries or bottlers, further reducing competitiveness with online only businesses. To be fair to Amazon, there is plenty of independent traders use Amazon market place, but this is still not perfect as this still involves selling fees that further reduce margins. And therein could be the reason that there wasn’t so many Black Friday deals – perhaps the majority of them in the past have been supplied not from Amazon but small traders. They certainly cannot afford to be giving massive discounts at the moment.


Independents have greater overheads that the online only businesses don’t. And unlike Amazon they don’t have methods of avoiding a fair tax bill

The greatest benefit to dealing directly with an independent trader is that you’ll receive something that you’ll never get online – by buying over the phone or in person you’ll receive a personal service. Think about this when you next shop with an independent whisky retailer. They can tell you what is new. They usually have a great knowledge of the whiskies they sell. If you can visit one, you may get to try before you buy; something that has often seen me buy more than expecting to. You can build a relationship where the retailer may be privy to information that maybe of interest to you and they may tell you first, or at least keep a hard to find bottle back for you. At least one Whisky Twitterer has said he enjoys this type of situation and I have also found myself in this pleasant position too.


Never has a Twitter sponsored advert been so appropriate on the day of publishing.

This whole subject brings me back to a similar situation in a different retail environment; music. As I alluded to at the start of this article, I’m heavily into music, especially indie / shoegaze / post rock. There used to be a shop in Aberdeen called One-Up, of which I was a very regular customer. I always used them as the chances of finding something new, exciting and possibly undiscovered was high. But the ultimate draw was the service. The staff were excellent and one in particular, the well known shoegazer in local circles, Yogi Duncan used to recommend bands and albums to me so I could listen to it before making a decision. This was music I’d never have heard otherwise and would not be likely to see the suggestion on iTunes. You just don’t get that specialist service online and are at the mercy of an algorithm to suggest what you might like in the future. Just because some tracking cookie sees I’ve bought one album, doesn’t mean I’ll like the whole genre though it’s certainly cheaper to take a risk on a £10 CD than a £70 bottle of whisky.

It came to pass that CD buying fell out of fashion. People turned to downloads and with large overheads compared to online sales and a desire of one of the business partners to retire meant on the 18th of January 2013, One-Up closed for good. Since that store has gone, I’ve gradually fallen out of buying music. Perhaps it’s my age having an influence as well, but in the past 2 years I’ve found myself downloading more and more; my once proud music CD collection all but stagnated. For me nearly 8 years on, I and many others from the North East of Scotland still mourn the loss of One-Up


Gone yet not forgotten. And sorely missed by many. Thanks for the memories Yogi.

Regardless of my feeling, while digital retailing doesn’t mean we’ll fall out of love with whisky (goodness no!) it does mean we risk slowly falling out of touch with a more intimate way of connecting with the industry. If we only see what is advertised on line or by who we follow on social media, to me it just becomes a cacophony of marketing noise and other people’s opinion. The lack of personal contact within the whisky retail industry really means to me we are all perhaps following around on each other’s coat tails and are at the mercy of anonymous algorithms and advertising budgets which pigeon-hole us and see us getting targeted into purchasing blandness.

Let’s be clear however, as there is more we can do. It isn’t just spending our hard earned cash at independent whisky retailers that helps. Many of us on social media have our own blogs. Why not give one of the independent retailers a shout out on your blog? Review a bottle bought from them. Better still, if they bottle their own or have exclusive bottles to their shop, review one. I recently did, and the email that I received from the owner was one of pure gratitude. Not just because I genuinely enjoyed the whisky he had bottled, but because as an independent retailer in an area highly dependent on tourism it had been a tough year and he was over the moon to see his products promoted in such a way. 


It’s understandable we all have a budget but try to spend wisely whilst maximising your whisky purchasing power and remember the small guys

My blog is tiny and insignificant. However due to my review of his whisky, I know of 25 confirmed bottle sales as a direct result of what I said. Maybe only 4% of the bottling run, but that is sales that put money into a local business and a local economy; not into the bottomless pockets of CEO’s who don’t care a jot about whisky but just want your cash. If you don’t spend your whisky money at Amazon or get a Black Friday deal from an online only retailer, they aren’t that likely to go bust. Of course not everybody has the funds to avoid being frugal when it comes to whisky purchases, this year especially. The Mr Grumpy in me understands the situation and there is nothing wrong with that. Note: I’ve seen some whisky cheaper in an independent shop than on Amazon. Some retailers do promotions on free shipping if spending over a threshold amount. Shop wisely.


For Goodness Sakes! He’s gone off on one again. Don’t worry. Almost finished.

2020 has a lot of negative things to look back on. Don’t let it be the beginning of the end for a friendly independent whisky shop. Perhaps make an effort to reduce or let go of our building dependence on cheap online only sales. Once lockdown is finished, be sure to pop into one of the independent spirit retailers close to you. They’ll thank you for it. 

Feedback is welcome on this subject. My aim isn’t to offend but highlight the smaller businesses that struggling on an already uneven playing field. What’s your opinion?

Postscript

After One Up closed, Yogi Duncan was working in an Oddbins in Aberdeen. He could have become my shoegaze, wine and whisky guru, but sadly I left Aberdeen the same year as the lights went out at One Up forever. Then the nearest independent music shop was Imperial Records in Inverness, but sadly this closed the following year in 2014. Another store with a stunning customer service lost to the digital shopping paradigm, a service made more special due to the owner Mark and I having some great conversations based on initially realising a shared love of the music of Galaxie 500.

Yours in Spirits

Scotty

Index of tastings here

Index of articles here


Scotty’s Drams encourages responsible drinking. To find out the facts about drink, and where to find help if you need it visit Drinkaware.co.uk by clicking on the link.

Photo Credits

One Up, Allt Dour; – Authors Own

Old Pulteney 17 – Amazon

Katsize Lingerie – Facebook.

All others – Shutterstock